Shipping policy

At VITORIAL, we ship worldwide — wherever you are, we'll get your order to you.

Processing time: orders are carefully prepared and dispatched within 1 to 3 business days of payment confirmation.

Delivery time: once dispatched, delivery takes between 8 and 16 business days, depending on your destination. You'll see an estimated delivery window at checkout before completing your purchase.

Shipping costs: shipping costs are calculated automatically at checkout based on your destination and order details.

Where we ship: we ship to every corner of the globe. No matter your country, you can shop with VITORIAL. If you have any doubts about delivery to your location, contact us at info@vitorial.com before ordering.

Order tracking: as soon as your order ships, we'll email you a tracking number so you can follow its journey right to your door.

Customs and import fees: for international orders, your country may charge customs duties, import taxes, or handling fees on arrival. These are set by your local authorities and aren't included in our product prices or shipping costs, so it's worth checking what applies where you live.

Delayed or missing orders: if your order hasn't arrived within 16 business days, contact us at info@vitorial.com and we'll chase it up with the carrier on your behalf.

Questions about your order? Reach us anytime at info@vitorial.com or by phone at 722602058.